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pontcanna private finance

Privacy Policy

Last updated: April 2026

pontcanna.finance • info@pontcanna.finance

1. Introduction

Pontcanna Private Finance is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains who we are, what personal data we collect, why we collect it, how we use and share it, and what rights you have.

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This policy applies to all personal data collected through pontcanna.finance — including enquiry forms, assessment tools, and any other interaction with our website or team.

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Please read this policy carefully. If you have any questions, contact us at info@pontcanna.finance.

2. Who We Are

The data controller responsible for your personal data is:

We operate as an international private finance and asset financing service, helping high-net-worth clients access financing solutions for luxury property, vehicles, yachts, and other significant assets.

3. What Personal Data We Collect

Depending on how you interact with us, we may collect the following categories of personal data:

Identity & Contact Data

  • Full name

  • Email address

  • Phone number

  • Country of residence

Financial Information

  • Budget and financing requirements

  • Asset type and specification (property, vehicle, yacht, etc.)

  • Employment status and income information

  • Investment objectives and financial background

Communication Data

  • Enquiries, messages, and correspondence submitted via our website or by email

  • Call records (where applicable and where you have been informed)

Technical & Usage Data

  • IP address

  • Browser type and device information

  • Pages visited and time spent on our website

  • Referring URLs

Marketing Preferences

  • Your consent to receive marketing communications

  • Your communication preferences

Sensitive Data: We do not intentionally collect special category data (such as health information or political opinions). Please do not submit such information through our website.

Children: Our services are directed at adults only. We do not knowingly collect personal data from individuals under the age of 18.

4. How We Use Your Data — Lawful Basis & Retention

Under UK and EU GDPR, we are required to identify a lawful basis for each way we use your personal data. The table below sets out our processing activities, the data involved, our lawful basis, and how long we retain it.

Legitimate Interests: Where we rely on legitimate interests as our lawful basis, we have assessed that our interests are not overridden by your rights and freedoms. You have the right to object to processing based on legitimate interests — see Section 8.

5. How We Share Your Data

We do not sell your personal data. We only share your data where necessary to deliver our services or to comply with our legal obligations.

Financing Partners

We act solely as an introducer for all financing arrangements. Depending on your circumstances and requirements, we may introduce you to one of the following:

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  • A mortgage adviser — who will conduct their own fact-find and provide regulated mortgage advice independently of Pontcanna Private Finance.

  • A private bank — who will engage with you directly and provide advice in accordance with their own regulatory framework and terms.

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We do not provide mortgage or financial advice ourselves. Any advice you receive will be from the party to whom you have been introduced, and their own terms and privacy policy will apply to that relationship.

Professional Service Partners

We maintain a panel of professionals including lawyers, accountants, and other advisers relevant to asset finance. Where you request an introduction, we may share your contact details with the relevant party so they can contact you directly. We do not share your data with these partners without a relevant enquiry from you.

Technology & Service Providers

We use a range of technology platforms to operate our business efficiently and securely. These providers process data on our behalf and are bound by data processing agreements, grouped by function:

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  • Analytics & Tag Management

  • Customer Relationship Management (CRM)

  • Email Marketing & Automation

  • Forms & Lead Capture

  • Scheduling & Communications

  • Accounting & Finance

  • File Storage & Workflow Automation

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All technology providers are selected on the basis of their security standards and, where applicable, their compliance with UK GDPR, EU GDPR, and equivalent frameworks.

Legal & Regulatory Disclosure

We may disclose your personal data to courts, regulators, or law enforcement agencies where required to do so by law, or where necessary to protect the rights, property, or safety of Pontcanna Private Finance or others.

6. International Data Transfers

As an international business, your personal data may be transferred to and processed in countries outside the UK and European Economic Area (EEA), including the United Arab Emirates, where our company is registered.

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Where we transfer personal data internationally, we ensure appropriate safeguards are in place, which may include:

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  • Standard Contractual Clauses (SCCs) approved by the European Commission

  • The UK International Data Transfer Agreement (IDTA) or UK Addendum to SCCs

  • Transfers to countries with an adequacy decision from the UK or EU

  • Other legally recognised transfer mechanisms

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If you would like further information about the safeguards we have in place for a specific transfer, please contact us at info@pontcanna.finance.

7. Cookies

We use cookies and similar tracking technologies on our website. Cookies are small text files placed on your device that help us operate our website, understand how it is used, and deliver relevant advertising.

Cookie Categories

Strictly Necessary: Essential for the website to function. These cannot be disabled.

 

Analytics & Performance: Help us understand visitor behaviour and improve our website. We use Google Analytics and Google Tag Manager for this purpose.

 

Marketing & Advertising: Used to deliver relevant advertising and measure campaign effectiveness. We use Meta Pixel (Facebook/Instagram), LinkedIn Insight Tag, and Google Ads tracking for this purpose.

 

When you first visit our website, you will be presented with a cookie consent banner. You may accept all cookies, reject non-essential cookies, or manage your preferences by category. You can update your cookie preferences at any time via the cookie settings link in the footer of our website.

8. Your Rights

Under UK and EU GDPR, you have the following rights in relation to your personal data:

How to exercise your rights: Submit a request to info@pontcanna.finance. We will respond within one calendar month. We may need to verify your identity before processing your request.

Supervisory Authorities

If you are unhappy with how we have handled your data, you have the right to complain to the relevant supervisory authority:

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  • UK residents: Information Commissioner’s Office (ICO) — ico.org.uk

  • EU residents: Your national data protection authority — edpb.europa.eu/about-edpb/about-edpb/members_en

  • UAE residents: UAE Data Office — uaedataoffice.gov.ae

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We would welcome the opportunity to address your concerns directly before you contact a regulator.

9. Data Security

We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, accidental loss, destruction, or disclosure.

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These measures include encrypted data storage, access controls, secure communications, and regular review of our systems and practices. Where we engage third-party providers, we require them to maintain equivalent security standards.

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In the event of a data breach that is likely to affect your rights and freedoms, we will notify you and the relevant supervisory authority in accordance with our legal obligations.

10. Links to Third-Party Websites

Our website may contain links to third-party websites, including partner portals and social media platforms. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before submitting any personal data.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will update the ‘Last updated’ date at the top of this page.

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We encourage you to review this policy periodically. Where changes are material, we will take reasonable steps to notify you directly.

12. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or have a concern about how we handle your data, please contact us:

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Email: info@pontcanna.finance

Website: pontcanna.finance

Postal Address: Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, UAE

Data Controller: Pontcanna Estates FZCO

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We aim to respond to all data-related enquiries within one calendar month.

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